Sebanyak 129 item atau buku ditemukan

Rethinking Performance Measurement

Beyond the Balanced Scorecard

Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.

his chapter introduces the role of people in performance measurement. It
explores how performance measures change as people use them. The focus, in
other words, is more on what people do to measures than what measures do to
people.

Kepemimpinan Pancasila

suatu eksplorasi : pedoman bagi calon pemimpin

Leadership based on Pancasila, the state philosophy of Indonesia.

3. Sondang P. Siagian. Prof. Dr. MPA. Organisasi Kepemimpinan dan perilaku
administrasi, Gunung Agung, Jakarta tahun 1982. 4. Mukiyat, DRS. Prinsip-
prinsip administrasi Management dan Kepemimpinan, Alumni Bandung tahun
1977. 5.

Penanggulangan kemiskinan masyarakat pinggiran hutan

studi kasus pengembangan pola interaksi antara Perhutani dan masyarakat dalam meningkatkan pendapatan masyarakat melestarikan hutan

Computer Networking

For courses in Introduction to Networking and Data Communications. Presents Networking concepts with a "practical" approach. Backs technical concepts and information with relevent applications in the business and education worlds, which provides students with a "context" to understand the material

This book presents networking concepts with a “practical” approach.

Telecommunications Cost Management

Most telecom books focus on either traditional telecom billing audits or pure technology, with the cost saving ideas buried deep in the text. Busy decision-makers need the specifics quickly, without having to plow through details that do not affect the economics of a project. Telecommunications Cost Management takes cost saving techniques and brings them to the forefront where managers and decision makers can quickly use them for real world cost reductions or efficiency gains. Traditional bill auditing texts provide recommendations but only within the context of the existing architecture - for example, they might highlight techniques for reducing circuit switched leased lines but omit the pros and cons of leased lines versus alternatives. Telecommunications Cost Management provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides scenarios showing the effects of different architectural strategies for both voice and data communications. Intended for the busy decision-maker, this reference eliminates the need to wade through unnecessary details and guides the reader directly to the cost saving techniques.

Telecommunications Cost Management is intended for telecom managers, CIOs,
controllers, and others who have an interest in reducing the cost of
telecommunications services, equipment, and software. Telecom books on the
market today ...

Arti perlambang dan fungsi tata rias pengantin dalam menanamkan nilai-nilai budaya daerah Jawa Barat

peneliti/penulis, Wahyu Wibisana, Ruswandi Zarkasih, Tatang Sumarsono

Mobile Interaction Design

Mobile Interaction Design shifts the design perspective away from the technology and concentrates on usability; in other words the book concentrates on developing interfaces and devices with a great deal of sensitivity to human needs, ...

Ekonomi manajemen sumberdaya manusia dan ketenagakerjaan

Pada tahun 2002 mengikuti pelatihan Trainer Operasional Bank di Jember (
Kerjasama Bank Jatim-FE Unej). Pada tahun 1999 dipilih sebagai Wakil Ketua
Bidang Ekonomi Forum Lintas Pelaku Program Jaring Pengaman Sosial
Kabupaten ...

SQ - Kecerdasan Spiritual

Tes IQ mengukur kecerdasan rasional—kemampuan yang kita gunakan untuk memecahkan persoalan logis atau akademis. Selama berpuluh-puluh tahun, IQ dipandang sebagai ukuran terbaik atas kecerdasan dan potensial seseorang dalam meraih sukses. Tetapi pada awal 1990-an Daniel Goleman menunjukkan bahwa sukses juga bergantung pada kecerdasan emosi (EQ), yakni kemampuan dalam empati, bela rasa, dan memahami perasaan diri dan orang lain. Kini, pada akhir abad ke-20, Danah Zohar dan Ian Marshall mengklaim bahwa ada “Q” lain yang harus dipertimbangkan: SQ atau kecerdasan spiritual. Bahkan, Zohar menegaskan bahwa “SQ adalah landasan yang niscaya untuk membangun IQ dan EQ. SQ adalah kecerdasan tertinggi kita.” Komputer bisa jadi mempunyai IQ yang tinggi; binatang pun mungkin juga memiliki EQ yang kuat, tetapi hanya manusialah yang mempunyai SQ—kemampuan untuk bersikap kreatif, mengubah aturan, mengubah situasi, dan menangkap makna. Dengan referensi yang luas dan gaya bahasa yang enak dibaca, buku ini patut dijadikan sebagai rujukan standar seputar kecerdasan spiritual. [Mizan, Pustaka, Referensi, Islam]

Namun, menurut psikolog Danah Zohar dan Ian Marshall, kita hidup dalam
budaya yang "bodoh secara spiritual". Mereka berpendapat bahwa pada awal
abad ke-21 ini dicirikan di dunia Barat dengan keegoisan, materialisme, tak
adanya ...