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Tahap kepuasan pengguna terhadap mutu perkhidmatan pengangkutan awam

kajian kes Kepala Batas, Pulau Pinang

Recipes from the New Perry Hotel

Celebrating its 50th anniversary of serving traditional southern favorites to faithful customers. The hotel's specialties are highlighted, as well as selections the hotel staff serve in their homes.

Celebrating its 50th anniversary of serving traditional southern favorites to faithful customers. The hotel's specialties are highlighted, as well as selections the hotel staff serve in their homes.

Advanced Public Speaking: Dynamics and Techniques

The text provides instruction on how to give different types of presentations and how to improve upon other communication skills including listening. Topics throughout the book include harnessing the fear of public speaking, motivating others, applying immediacy, listening actively, lecturing effectively, speaking off the cuff, and selling yourself and your business.

The text provides instruction on how to give different types of presentations and how to improve upon other communication skills including listening.

Think New Asean

Rethinking Marketing Towards ASEAN Economic Community

Overview In the eye-opening bestseller Think ASEAN!, marketing gurus Philip Kotler, Hermawan Kartajaya and Hooi Den Huan presented tactics for businesses to engage empowered and well-informed customers in ASEAN. This second edition brings marketers up to date with new strategies for the changing lifestyle, needs and wants of ASEAN consumers. Focusing on marketing strategies, Think New ASEAN! is filled with fascinating stories from leading companies including Apple, Kinokuniya, Samsung, P&G, and Honda. What did they do to generate enormous support from loyal customers? How do champions sustain their position in the long term amidst an invasion from local and global competitors? How do businesses expand to include countries across the region? Whether in manufacturing, retail, or service, businesses will gain from the lessons learned in the hits and misses of these companies, and the proven prescriptions for capturing the large and lucrative ASEAN markets. The practical principles contained in the book provide readers with the necessary knowledge to employ segment-specific marketing practices not just within but also between ASEAN countries. Think New ASEAN! offers provocative insights on the current transformations and developments in the region. Among the features of this edition are updates in the areas of digitization, globalization, the future market of ASEAN with a greater emphasis on youth, women and netizens, and smart marketing strategies adopted by some companies which seven years ago were unheard of. This is an insightful guide that no serious marketer should be without.

This is an insightful guide that no serious marketer should be without.

International Business Etiquette

Europe

Concise, to-the-point advice about the best ways to conduct business through Europe International Business Etiquette: Europe shares the do's and don'ts of interacting with individuals in every country throughout Europe. Each of the 25 country-specific chapters begins with a summary of statistics. What follows are countless tips about what to do and when to do it, whether you are interacting with your international client for the first time or the fourth time. Each chapter closes with "Whatever you Do...Don't" tips for avoiding the most commonly made faux pas for both business and leisure travelers. Topics Include: Business attire and business card etiquette. Business entertaining/dining and conversation. Gestures, public manners, and gift-giving. Meeting and seating etiquette. The importance of punctuality. Tips on proper gratuities and toasting etiquette. What to do when you are invited to a home. Women in business.

Concise, to-the-point advice about the best ways to conduct business through Europe International Business Etiquette: Europe shares the do's and don'ts of interacting with individuals in every country throughout Europe.

Pendidikan pasca konflik

pendidikan multikultural berbasis konseling budaya masyarakat Maluku Utara

Religious education based on multiculturalism and religious pluralism to resolve social conflict in Maluku Utara Province, Indonesia.

Religious education based on multiculturalism and religious pluralism to resolve social conflict in Maluku Utara Province, Indonesia.

Pilar-Pular Surga

Orang-orang beriman membutuhkan spirit dan motivasi untuk mengerjakan berbagai amal ibadah yang wajib dan sunnah. Pada hakikatnya, setiap muslim itu memiliki kebaikan yang banyak yang tidak mereka ketahui, oleh karena itulah mereka membutuhkan "sesuatu" yang dapat mengeluarkan segenap potensi kebaikan yang mereka miliki, sebagaimana pilar-pilar surga ini yang dapat memotivasi pelaksanaan amalan-amalan mereka yang utama yang bersumber dari pola kebiasaan ibadah Rasulullah saw sehari-hari. Seandainya pilar-pilar surga ini disampaikan kepada setiap orang dan dibacakan kepada mereka, niscaya akan banyak di antara mereka yang bergegas melakukan berbagai kebaikan, dan mereka akan sangat antusias untuk mengerjakannya. Bahkan mereka akan mengeluarkan harta yang mahal dan sangat berharga di jalan Allah Ta'ala dengan sukarela dan mengharapkan ridha Allah swt. Setiap muslim tentu membutuhkan peta "pengetahuan agama" dalam hidupnya, karena dengan peta itulah ia dapat mengenal jalan yang baik dan jalan yang buruk sehingga ia dapat sampai dengan selamat ke tempat yang ia tuju (surga).

Hilmi Keutamaan Wudhu', Azan, Masjid dan Shalat/Penulis: DR. Hilmi Rasyidi/
Penerjemah: Emiel Threeska, M.Si/Editor: Zufar Bawazir, Lc/Alih Bahasa: Hirdan
Makesen/Cet. 1/Penerbit: AKBAR MEDIA EKA SARANA, 2009/14 x 21 cm, xvi + ...