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PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) SEBAGAI UPAYA MENINGKATKAN KUALITAS PELAYANAN DI DINAS PERPUSTAKAAN DAN KEARSIPAN KABUPATEN TANAH DATAR

Tersedia di perpustakaan kampus 2 GKT Lt.3

Analisis Kinerja Kepala Sekolah Berdasarkan Konsep Total Quality Management (TQM) di SMAN 1 Sungai Tarab

Analisis Manajemen Pengendalian Kualitas Layanan Sirkulasi dengan Perspektif Total Quality Management (TQM) di Perpustakaan Umum Kota Solok

Tersedia pada ruang karya ilmiah lantai 2

The Integration of Total Quality Management (TQM) and Theory of Constraints (TOC) Implementation in Malaysian Automotive Suppliers

Total Quality Management (TQM)

A Model for the Sustainability of Projects and Programs in Africa

This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. This book gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective delivery of products and services.

Total Quality Management is intended to result in the improvement of services
and products not by looking at what is produced but by examining the process for
root causes of problems, defects and errors. Total Quality Management relies on
the development of personally effective individuals committed to a common
vision and an emphasis on customer needs and perceptions. It is based on
scientific approaches to decision making, using sequential steps to gather and
analyze ...