Moving Forward in Service Quality Research

Measuring Different Customer-expectation Levels, Comparing Alternative Scales, and Examining the Performance-behavioral Intentions Link - Working Paper

• ISBN 10 : OCLC:154267628
• Judul : Moving Forward in Service Quality Research
• Sub Judul : Measuring Different Customer-expectation Levels, Comparing Alternative Scales, and Examining the Performance-behavioral Intentions Link - Working Paper
• Pengarang : A. Parasuraman,   Leonard L. Berry,   Valarie A. Zeithaml,  
• Kategori : Consumers
• Bahasa : en
• Tahun : 1994
• Halaman : 54
• Halaman : 54
• Google Book : http://books.google.co.id/books?id=kMyFAQAACAAJ&dq=inauthor:parasuraman&hl=&source=gbs_api
• Ketersediaan :

A Conceptual Model of Service Quality and Its Implications for Future Research

• ISBN 10 : OCLC:11279808
• Judul : A Conceptual Model of Service Quality and Its Implications for Future Research
• Pengarang : A. Parasuraman,   Valarie A. Zeithaml,   Leonard L. Berry,  
• Kategori : Customer relations
• Bahasa : en
• Tahun : 1984
• Halaman : 26
• Halaman : 26
• Google Book : http://books.google.co.id/books?id=-hVpNgAACAAJ&dq=inauthor:parasuraman&hl=&source=gbs_api
• Ketersediaan :

Communication and Control Processes in the Delivery of Service Quality

• ISBN 10 : OCLC:16840869
• Judul : Communication and Control Processes in the Delivery of Service Quality
• Pengarang : Valarie A. Zeithaml,   Leonard L. Berry,   A. Parasuraman,  
• Kategori : Commerce enterprise
• Bahasa : en
• Tahun : 1987
• Halaman : 31
• Halaman : 31
• Google Book : http://books.google.co.id/books?id=XF6PGQAACAAJ&dq=inauthor:parasuraman&hl=&source=gbs_api
• Ketersediaan :

Improving Service Quality in Small Communities

The Bahamas as a Model

• ISBN 10 : OCLC:58555723
• Judul : Improving Service Quality in Small Communities
• Sub Judul : The Bahamas as a Model
• Pengarang : Kera Lonise Carey,  
• Kategori : Hotels
• Bahasa : en
• Tahun : 2003
• Halaman : 126
• Halaman : 126
• Google Book : http://books.google.co.id/books?id=hASVnQEACAAJ&dq=inauthor:kera&hl=&source=gbs_api
• Ketersediaan :

Customer Satisfaction Levels of Service Quality at Ar-Rahnu, Kelantan

• ISBN 10 : OCLC:969577418
• Judul : Customer Satisfaction Levels of Service Quality at Ar-Rahnu, Kelantan
• Pengarang : Azizah Othman,  
• Bahasa : en
• Tahun : 2012
• Halaman : 0
• Google Book : http://books.google.co.id/books?id=hwIWnQAACAAJ&dq=inauthor:azizah&hl=&source=gbs_api
• Ketersediaan :

Quality of Work Life, Life Satisfaction and Health-care Service Quality

A Study of Nurses in Public Hospital

• ISBN 10 : OCLC:969561512
• Judul : Quality of Work Life, Life Satisfaction and Health-care Service Quality
• Sub Judul : A Study of Nurses in Public Hospital
• Pengarang : Wan Nurhayati Mohamed,  
• Kategori : Medical care
• Bahasa : en
• Tahun : 2009
• Halaman : 0
• Google Book : http://books.google.co.id/books?id=PzKLnQAACAAJ&dq=inauthor:Nurhayati&hl=&source=gbs_api
• Ketersediaan :

Eco-Tourism Service Quality and Ethical Practices

A Case Study of Tourist Satisfaction on the Desert Triangle of Rajastahn ~autofilled~

• ISBN 13 : 3656123810
• ISBN 10 : 9783656123811
• Judul : Eco-Tourism Service Quality and Ethical Practices
• Sub Judul : A Case Study of Tourist Satisfaction on the Desert Triangle of Rajastahn ~autofilled~
• Pengarang : Meeta Nihalani ~autofilled~,  
• Penerbit : GRIN Verlag
• Bahasa : en
• Halaman : 0
• Google Book : http://books.google.co.id/books?id=dPkOucVeOuoC&dq=intitle:TOURISM&hl=&source=gbs_api
• Ketersediaan :

A Study on International Student Satisfaction Towards Service Quality at Perpustakaan Sultanah Zanariah University Technology Malaysia

• ISBN 10 : OCLC:960347258
• Judul : A Study on International Student Satisfaction Towards Service Quality at Perpustakaan Sultanah Zanariah University Technology Malaysia
• Pengarang : Sing Lin Tan,  
• Bahasa : id
• Tahun : 2011
• Halaman : 85
• Halaman : 85
• Google Book : http://books.google.co.id/books?id=DxtcAQAACAAJ&dq=intitle:perpustakaan&hl=&source=gbs_api
• Ketersediaan :

Customer Satisfaction Towards Service Quality of Bank Islam Malaysia Berhad and Bank Muamalat Malaysia Berhad in Segamat, Johor

• ISBN 10 : OCLC:968956171
• Judul : Customer Satisfaction Towards Service Quality of Bank Islam Malaysia Berhad and Bank Muamalat Malaysia Berhad in Segamat, Johor
• Pengarang : Melati Ahmad Anuar,  
• Bahasa : en
• Tahun : 2013
• Halaman : 0
• Google Book : http://books.google.co.id/books?id=KTLrnQAACAAJ&dq=intitle:bank+islam&hl=&source=gbs_api
• Ketersediaan :

Analisis kualitas pelayanan (service quality) Universitas Negeri Papua

laporan akhir penelitian dosen pemula

Analysis of service quality provided by Universitas Negeri Papua, Indonesia.

• ISBN 10 : LCCN:2013451358
• Judul : Analisis kualitas pelayanan (service quality) Universitas Negeri Papua
• Sub Judul : laporan akhir penelitian dosen pemula
• Pengarang : Yuyun Puji Rahayu,  
• Bahasa : id
• Tahun : 2012
• Halaman : 174
• Halaman : 174
• Google Book : http://books.google.co.id/books?id=I67nnQEACAAJ&dq=intitle:kualitas+pelayanan&hl=&source=gbs_api
• Ketersediaan :

Analysis of service quality provided by Universitas Negeri Papua, Indonesia.