Techniques and Perspectives for Multi-level Analysis
This book develops and illustrates a comprehensive, multi-level framework for the evaluation of industrial research and development (R&D) activities and the measurement of their performance. The framework encompasses a set of hierarchical, interrelated levels at which R&D evaluation and performance measurement could be undertaken. This enlightening book focuses on the single industrial firm to study performance measurement of R&D functions, projects and individual researchers or engineers. It also addresses R&D evaluation from the point of view of financial markets, with a focus on the relationship between R&D investments and the value of the traded firm. The book broadens tin scope to study the role of technology platforms as R&D coordination mechanisms and also looks at the evaluation of R&D policies. This book will be warmly welcomed by researchers and postgraduate students in disciplines concerned with innovation management, technology policy, and finance who wish to gain an updated overview of R&D evaluation and performance measurement as well as exploring different units of analysis.
Our analysis suggests that firms use performance measurement in NPD mainly to
control activities in those industries (High Tech, in the definition of Kodama)
where the failure rates of projects and activities, and hence their unpredictability,
...
Provides readers with a wide range of data collection tools and explanations on use - from basic to complex - and tells organizations how, when, and why to use the tools. This book also provides strategies and tips from the perspective of various health care settings and patient care populations on how to use performance measurement tools.
Chapter One Performance measurement data have become the basis for
decisions made throughout the health care field. People need information to help
select appropriate providers and reliable treatment options. Clinicians want to
evaluate ...
A collection of practical examples, demonstrating how a variety of multinational companies measure the effectiveness of safety management systems. Each case reflects the specific needs and characteristics of the individual company.
Follow-up on RBI risk measurement The follow-up on the risk calculation and
ranking (with the risk matrix as a 'performance indicator') obviously depends on
the results as represented in the matrix. Depending on the risk level or
distribution ...
Program Evaluation and Performance Measurement integrates performance measurement into evaluation practice and shows how the skills that are essential for building program evaluation expertise are also important foundations for performance measurement. The importance of sound professional judgment is highlighted throughout the book and the final chapter offers ways that evaluation professionals can develop their professional judgment. The text discusses the realities of organizational politics and incentives for managers and evaluators. It balances the importance of good evaluation methods with the resource and organizational constraints that almost always affect the choices that evaluators make as they do their work. The book does not assume a thorough understanding of research methods and design, instead guiding the reader through a systematic introduction to these topics. Nor does the book assume a knowledge of statistics, although there are some sections that do outline the role that statistics play in evaluations.
Triangulation is an idea that had its origins in the literature on measurement. As a measurement strategy, triangulation is intended to strengthen confidence in the
validity of measures used in social research. Once a proposition has been ...
TRB's Airport Cooperative Research Program (ACRP) Report 19: Developing an Airport Performance-Measurement System provides guidance on developing and implementing an effective performance-measurement system for airports. The report's accompanying CD-ROM provides tools designed to help users complete the step-by-step process for developing an airport performance-measurement system as presented in ACRP Report 19. The CD-ROM is also available for download from TRB's website as an ISO image.
It is crucial for staff to understand how the performance-measurement system
benefits them. It is also important to reward successful performance clearly and
publicly. Involve managers and staff in all aspects of the process, listening to their
...
Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!
THE BUILDING BLOCK OF PERFORMANCE MEASUREMENT The building
block for measuring performance is the "production process" shown by Figure 3-1
. The entire production sequence consists of receiving work to be accomplished ...
If your company is adopting world class manufacturing techniques, you'll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.
Measurement. of. Delivery. Performance. and. Customer. Service. THE NEXT six
chapters present practical examples of the performance measures being used by
world class manufacturing companies. It must be understood that no one uses ...
Conventional approaches to performance measurement, while serving
performance-driven firms well in a variety of traditional areas focusing on cost,
efficiency and speed, have as yet had little impact in the area of innovation
management.
This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field. This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical "how to" sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.
Most executives have not yet realized, however, that such teams need new
performance-measurement systems to fulfill their promise. The design of any
performance-measurement system should reflect the basic operating
assumptions of the ...
Both managers and academics have expressed dissatisfaction with performance measurement, evaluation, and incentive systems now in use. This colloquium volume contains ten papers that present the best of contemporary field research on these issues. It emphasizes middle management, unlike other studies to date which have focused exclusively on CEOs. A central revelation is the need for evaluation and incentive systems to be dynamic. The book also shows how firms are learning new systems from other firms across international borders.
CHAPTER L Performance Measurement and Appraisal: Motivating Managers to
Identify and Reward Performance Kevin J. Murphy Introduction HE key to any
successful incentive compensation program is the system that defines
performance ...
