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Business Performance Measurement and Management

New Contexts, Themes and Challenges

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

New Contexts, Themes and Challenges Paolo Taticchi. qualitative approach is
preferable in order to elicit key performance indicators and assign targets to
improve the performance measurement systems.

Business Performance Measurement

Unifying Theory and Integrating Practice

Major 2007 update of the wide-ranging review of performance measurement, with ten additional chapters covering accounting, marketing, supply-chain management and more.

When considering measurement, the first practical questions faced by managers
should be: what is it that requires measurement, and what is measurement?
Answering these two questions at something more than a superficial level can
take ...