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Implementation of a logistics balanced scorecard

Essay from the year 2013 in the subject Business economics - Supply, Production, Logistics, grade: 1,0, University of Applied Sciences Kempten (Professional School of Business and Technology Kempten), course: Strategic Logistics Management, language: English, abstract: In future industry competition will be increasingly “supply chain vs. supply chain”, rather than “firm vs. firm”. So today, the efficient management of global supply chain networks already has the potential to create competitive advantages for companies. Nevertheless most industrial companies still focus on production efficiency, creating non-market oriented business solutions that disable fast adaption to changing customer requirements. In more and more saturated markets a technology-driven competitive advantage is often quickly compensated by low-cost countries. In contrast high service quality established by efficient logistics processes can hardly be adopted in short time. The ability of fast consumer response allows companies to create an added value the customer is willing to pay for. But empowering companies to offer this added value requires high management attention on logistics processes as well as a clear logistics strategy with defined objectives that meet the company’s abilities and the customer requirements. Several management tools like the Supply Chain Operations Reference (SCOR) model or the Balanced Scorecard provide a structured approach to realize competitive advantages in the management of supply chains. After a short theoretical survey of these tools, a suitable logistics balanced scorecard will be developed for the supply chain activities of Diehl Controls, an electronics manufacturer for home appliances. Based on the company’s logistics mission and vision statement, internal and external strategic objectives will be determined. In a further step, the controlling of these objectives will be ensured by creating suitable performance indicators. Finally the Diehl Controls logistics balanced scorecard will be introduced to the company’s organization. The term paper ends with a recommendation of future developments and enlargements of the balanced scorecard related to the company’s growth within the next years.

Essay from the year 2013 in the subject Business economics - Supply, Production, Logistics, grade: 1,0, University of Applied Sciences Kempten (Professional School of Business and Technology Kempten), course: Strategic Logistics Management, ...

Balanced Scorecard

Whether you are finding your way as a manager or you want to enhance the skills you already have, the Instant Manager series is exactly what you need! Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand. The portable format allows you to carry the book easily to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. The Balanced Scorecard has gained attention steadily over the last 15 years and is becoming more mainstream as a strategy management tool. 'Instant Manager: Balanced Scorecard' includes coverage of the following: - What the Balanced Scorecard is - The strengths and weaknesses of this approach to perfomance management - How to design and implement appropriate measures - How to use the measures to manage -Alternative approaches to performance measurement Backed by the authority of the Chartered Management Institute, this is an essential addition to the manager's library.

Instant Manager: Balanced Scorecard includes coverage of the following: - What the Balanced Scorecare is - The strengths and weaknesses of this approach toperformance management - How to design and implement appropriate measures - How to ...

Design and implementation of a Human Capital oriented Balanced Scorecard in an engineering services unit

Master's Thesis from the year 2005 in the subject Business economics - Personnel and Organisation, grade: 2,3, University of Applied Sciences Ludwigshafen, 57 entries in the bibliography, language: English, abstract: Abstract The utilization of employees often is the only measure for success of engineering services units. The question how many days of paid services can be billed to a customer is so dominant that other aspects are completely neglected. However, focusing on maximizing just one, financial, value – revenue by employee - might not be sufficient to guarantee sustainable success. The aim of this dissertation is to develop a management instrument for an engineering services unit based on the balanced scorecard approach. Even though the value of human capital often receives only little attention, employees are the key differentiator of an enterprise. The knowledge, experience and attitude of people can not easily be copied by competitors. Since human capital’s contribution to business success is difficult to measure, it often plays no role in management systems. This situation can only change if the value of human capital can be determined and represented. The term “human capital” is explained in more detail in the first part of this work. What is human capital and why is it becoming increasingly important? Several approaches to determining human capital are described and analysed. In the second part of this work, a Balanced Scorecard is developed on a step-by-step basis for an engineering services unit. Particular attention is paid to the human capital aspect. However, the purpose of this work is not to develop a scorecard that serves only to assess and control human capital variables. Examples of such dedicated Balanced Scorecards are the HR-Scorecard and the Human Capital Management Scorecard. However, these Scorecards may complement the traditional Scorecard, but cannot replace it. They are focused on human resource figures only and thus are not linked with other measures, such as financial indicators. The Balanced Scorecard to be developed for the engineering services unit should reflect the strategy of the business unit. The idea is to use this Balanced Scorecard as a management tool in future. Therefore the Balanced Scorecard design will follow the traditional approach but put special emphasis on human capital.

Particular attention is paid to the human capital aspect. However, the purpose of this work is not to develop a scorecard that serves only to assess and control human capital variables.

Balanced scorecard & model Nederlandse kwaliteit

Handleiding voor het opstellen van verbeterplannen in bedrijven en non-profitorganisaties als bijdrage aan de bedrijfsstrategie.

Handleiding voor het opstellen van verbeterplannen in bedrijven en non-profitorganisaties als bijdrage aan de bedrijfsstrategie.

Zero Base Budgeting Using the Balanced Scorecard

Seminar paper from the year 2005 in the subject Business economics - Controlling, grade: 2,3, European University Viadrina Frankfurt (Oder), 26 entries in the bibliography, language: English, abstract: The Planning Process itself is often defined differently across companies. One company might think of it as encompassing everything from strategy development to operational planning and quarterly forecasting, to management reporting and performance scorecards. For another company, it might be nothing more than developing departmental budgets once a year. The real purpose of planning (which companies can easily lose sight of) is to improve decision making. But not only decision making is of interest, there are other questions that need to be answered, for example how to handle overhead costs, create more efficiency and effectiveness in the company, through an optimized communication process. In this term paper, two completely different procedures, namely Zero base budgeting and the Balanced Scorecard are analyzed. The first two chapters deal with the attributes of BSC and ZBB. A typical course of actions for both procedures is illustrated and analyzed. Subsequently advantages and disadvantages of both operations are elaborated and a conclusion is drawn. Zero base budgeting is a bottom-up process, which means it starts at bottom and ends at the top(-management). The Balance Scorecard is top-down procedure, which is exact the opposite. At first view, therefore a combination of BSC and ZBB appears to be logical and perfect matching. The schedule of this construct, where ZBB is combined with the BSC, is performed in chapter four. Both ZBB and BSC feature lacks, because every single procedure of the two focuses on a specific assignment and neglects other important aspects. The question is, can the lacks of ZBB and BSC compensate each other, so that finally a procedure is generated, which unites the positive attributes of both processes. In order to analyze and judge the construct of “ZBB using the BSC”, different criteria are defined in chapter five, and the construct is being judge by these criteria, which represent attributes, a successful strategic, tactical and operational planning system should fulfil. In the end, a final conclusion is drawn, if it is possible to unite ZBB and BSC and to generate a procedure, whose benefits generally considered lies above its costs.

Seminar paper from the year 2005 in the subject Business economics - Controlling, grade: 2,3, European University Viadrina Frankfurt (Oder), 26 entries in the bibliography, language: English, abstract: The Planning Process itself is often ...

Balanced Scorecard: A Gd. For

As one of the titles in APQC's Passport to Success series, this book provides readers with a comprehensive guide to the most effective ways of setting up balanced scorecards to measure an organization's performance. Based on years of research of leading organizations-and supported by examples of best practices and important traveler's tips -this book will help managers initiate and/or improve their organization's balanced scorecard efforts.

As one of the titles in APQC's Passport to Success series, this book provides readers with a comprehensive guide to the most effective ways of setting up balanced scorecards to measure an organization's performance.

The Balanced Scorecard and its Implementation in Wells Fargo Online Financial Services

Seminar paper from the year 2006 in the subject Business economics - Business Management, Corporate Governance, grade: 1,5, University of Applied Sciences Berlin, course: International Strategic Management, 9 entries in the bibliography, language: English, abstract: Dissatisfaction or problems with implementation very often are the drivers for new innovative ideas. This fact is also true regarding the measurement of the performance of companies. In the past, companies often faced the problem, that, although having a clear formulated vision and strategy, they were not able to transform these into operative goals and actions without losses. But especially in today’s highly competitive and fast changing world, a fast and effective translation of strategy into action is necessary and relevant for success. Additionally the used systems for controlling, that were to a large extend geared to the accounting data of the companies, did not match the modern expectations anymore.

Seminar paper from the year 2006 in the subject Business economics - Business Management, Corporate Governance, grade: 1,5, University of Applied Sciences Berlin, course: International Strategic Management, 9 entries in the bibliography, ...