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Total Quality Management for Project Management

Finding ways to improve margins can be the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Describing why cost reductions can be just as powerful as increases in revenue, Total Quality Management for Project Management explains how to integrate time-tested project management tools with the power of Total Quality Management (TQM) to achieve significant cost reductions. Detailing the ins and outs of applying project management methods to TQM activities, the book provides the understanding you’ll need to enhance the effectiveness of your TQM work. To clear up any confusion about what a true quality improvement is, it includes sections that cover the fundamentals of total quality management and defines the terms used throughout the text. The book examines profitability as it relates to product cost—including the initial work determining investment paybacks. It compares TQM/PM versus Six Sigma and illustrates the use of scrum in the context of TQM for improving quality initiatives. Complete with real-world success stories that facilitate comprehension, it illustrates methods that can help to minimize distractions and keep your team focused. The authors consider the full range of quality improvement tools as applied within the framework of project management. For the section of the book on the application of TQM to scrum, they demonstrate how these analytical methods can be used on the data produced within a scrum project and made into actionable information. Filled with innovative methods for improving costs, the text arms you with the tools to determine the approaches best suited to your corporate culture and capabilities.

A. Philip Crosby Quality Maturity Grid Philip Crosby was a plant manager who
worked for ITT during ITT's manufacturing days. Notice a little bit of tongue in
cheek, particularly the column headings (Philip Crosby, Quality is Free, 1979).
Stage 1 Uncertainty Stage 2 Awakening Stage 3 Enlighten- ment Stage 4
Wisdom Stage 5 Certainty Management understanding and attitude No compre-
hension of quality as a management tool. Tend to blame quality department for “
quality problems.

Testing Complex and Embedded Systems

Many enterprises regard system-level testing as the final piece of the development effort, rather than as a tool that should be integrated throughout the development process. As a consequence, test teams often execute critical test plans just before product launch, resulting in much of the corrective work being performed in a rush and at the last minute. Presenting combinatorial approaches for improving test coverage, Testing Complex and Embedded Systems details techniques to help you streamline testing and identify problems before they occur—including turbocharged testing using Six Sigma and exploratory testing methods. Rather than present the continuum of testing for particular products or design attributes, the text focuses on boundary conditions. Examining systems and software testing, it explains how to use simulation and emulation to complement testing. Details how to manage multiple test hardware and software deliveries Examines the contradictory perspectives of testing—including ordered/ random, structured /unstructured, bench/field, and repeatable/non repeatable Covers essential planning activities prior to testing, how to scope the work, and how to reach a successful conclusion Explains how to determine when testing is complete Where you find organizations that are successful at product development, you are likely to find groups that practice disciplined, strategic, and thorough testing. Tapping into the authors’ decades of experience managing test groups in the automotive industry, this book provides the understanding to help ensure your organization joins the likes of these groups.

The first is the preparation work required for testing. The time to develop and
design test fixtures is as early as possible, not after the product is delivered when
it will push out the delivery date. Identification of areas requiring verification
makes ...