Essential Business Studies features a thematic approach with a vibrant and accessible format to fully engage students. Activities and guidance on exam preparation, summary mindmaps and up-to-date, dynamic case studies are just some of the features helping to deliver the key course content. Whiteboard and Teacher Support CD-ROMs also available.
STUDY. TREVOR'S. TOYLAND. OPERATIONS: CUSTOMER SERVICE Methods
of meeting customer expectations Using market. 1 Why is quality control
important to a business? 2 How might a business control quality? 3 WhatisTQM?
4 What ...
Key Concepts in Strategic Management is one of a range of comprehensive glossaries with entries arranged alphabetically for easy reference. All major concepts, terms, theories and theorists are incorporated and cross-referenced. Additional reading and Internet research opportunities are identified. More complex terminology is made clearer with numerous diagrams and illustrations. With over 500 key terms defined, the book represents a comprehensive must-have reference for anyone studying a business-related course or those simply wishing to understand what strategic management is all about. It will be especially useful as a revision aid.
The vast majority of textbooks written on strategic management focus on the ways
in which senior management run their organizations. They focus heavily on
techniques and procedures particularly related to longterm planning, and focus
on the importance of mission statements or vision statements. Strategic management, however, is a much broader discipline and requires the creation of
shared cultures, consistency, uniformity and order. Strategic management should
, theoretically ...
Key Concepts in Management is one of a range of comprehensive glossaries with entries arranged alphabetically for easy reference. All major concepts, terms, theories and theorists are incorporated and cross-referenced. Additional reading and Internet research opportunities are identified. More complex terminology is made clearer with numerous diagrams and illustrations. With over 500 key terms defined, the book represents a comprehensive must-have reference for anyone studying a business-related course or those simply wishing to understand what management is all about. It will be especially useful as a revision aid.
He has also written about goal analysis, instruction, troubleshooting,
performance, decision making, returns on investment, organizational change and
industrial management. Mager, Robert F., What Every Manager Should Know
about ...
