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Strategic Management in Public Services Organizations

Concepts, Schools and Contemporary Issues

Strategic Management in Public Services Organizations sets out to connect the two traditionally disparate academic literatures of public management and strategic management. The authors argue that some models of strategic management are now of enhanced relevance for contemporary public services organizations, especially when considering successive New Public Management reforms. This observation has important consequences for the requisite work practices, skills and knowledge bases of current public managers, as they are increasingly being asked to act as strategic as well as operational managers. Strategic Management in Public Services Organizations takes a strongly comparative and international perspective in addressing the fundamental issue of strategic management within diverse public administrative traditions. The impact of strategic management on the performance of public agencies is examined and it is argued that the appropriate use of strategic management models depends on the politico-administrative and cultural contexts of the public services organization in question, concluding that there is no single best way to strategically lead public organisations. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in Public Policy and Public Management.

Wewill address thistopic from thepoint of view of themore general themeof the '
best practices researchin public management': a strandof research addressing
the questionof how toidentify and extrapolate a 'best practice' from one case ('
source site') and make it work elsewhere ('targetsite') to reproduceits outcome–
astrand of research ofwhich the practicesfor managing strategically public
services organizations isone important categoryofapplication. Preliminarily, we
note that ...