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Strategic Management of Information Services

A Planning Handbook

An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index. Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.

Managers cannot afford to neglect financial matters, as failure here can
undermine or even undo good efforts in other areas. Financial resource issues
have been touched on in previous chapters but not pursued in detail. The
decision to devote a separate chapter to 'money matters' reflects both the critical
importance of financial management to strategic planning and the perceived
weakness of this area in information services. It is essential to note here that
although financial plans will ...