Total Quality Management

An Introductory Text

This book aims to provide the information required for any course in total quality management. It covers both service and manufacturing sectors, and parallels the development of general management theory with total quality management theory

• ISBN 13 : 9780132071192
• ISBN 10 : 0132071193
• Judul : Total Quality Management
• Sub Judul : An Introductory Text
• Pengarang : Paul T. J. James,  
• Kategori : Technology & Engineering
• Bahasa : en
• Tahun : 1996
• Halaman : 374
• Halaman : 374
• Google Book : http://books.google.co.id/books?id=J30eAQAAIAAJ&dq=intitle:total+quality&hl=&source=gbs_api
• Ketersediaan :

5 Process — Quality planning will effect changes in the processes that an
organization uses to implement its quality plans. 6 Authority/power — The quality-
oriented organization seeks to ensure that the authority/power base is given to
those ...