Total Quality: a Customer Focus
This title explains why quality is important to all organisations, and defines exactly what is meant by the term ‘quality’ in relation to the ongoing focus on the customer.
- ISBN 13 : 0748271449
- ISBN 10 : 9780748271443
- Judul : Total Quality: a Customer Focus
- Pengarang : Pearson Education, Limited, Limited, Limited, Limited, Limited,
- Penerbit : Select Knowledge Limited
- Bahasa : en
- Tahun : 1995
- Halaman : 64
- Halaman : 64
- Google Book : http://books.google.co.id/books?id=DZhaV1qfxT4C&dq=intitle:total+quality&hl=&source=gbs_api
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Ketersediaan :
This title explains why quality is important to all organisations, and defines exactly what is meant by the term ‘quality’ in relation to the ongoing focus on the customer.