An Empirical Examination of Relationships in an Extended Service Quality Model

• ISBN 10 : OCLC:23041353
• Judul : An Empirical Examination of Relationships in an Extended Service Quality Model
• Pengarang : A. Parasuraman,   Leonard L. Berry,   Valarie A. Zeithaml,   Leonard L. Berry,   Valarie A. Zeithaml,  
• Kategori : Customer services
• Bahasa : en
• Tahun : 1990
• Halaman : 56
• Halaman : 56
• Google Book : http://books.google.co.id/books?id=fLcUHwAACAAJ&dq=inauthor:parasuraman&hl=&source=gbs_api
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