Total Quality Management

• ISBN 13 : 8122424783
• ISBN 10 : 9788122424782
• Judul : Total Quality Management
• Pengarang : A. A. Arivalagar R. S. Naagarazan,  
• Kategori : Quality control
• Penerbit : New Age International
• Bahasa : en
• Tahun : 2009
• Halaman : 254
• Halaman : 254
• Google Book : http://books.google.co.id/books?id=0s0KOKFDbZkC&dq=intitle:Total+qualiti&hl=&source=gbs_api
• Ketersediaan :

For an educational institution, the external customers are: Parents Industries (
employers) Affiliating university Government Sponsors of research projects
A.I.C.T.E./ U.G.C Foreign Universities Public 1.7 HISTORICAL REVIEW 1.7.1
Quality Era Table 1.6 Quality era Cont... 1.8 PRINCIPLES OF TQM 1. Delight of
the customer: Customer INTRODUCTION 11. Characteristics Inspection 1800s
SQC 1930s Quality assurance 1950s Strategic quality Mgt 1980+ 1. Primary
concern Detection ...