Challenges of the Intercultural Classroom: A Qualitative Study of the Perceptions of International Teaching Associates and Their American Students

The study participants were four international teaching associates and 17 undergraduate students at one of the universities in the Middle Atlantic region. Data was collected through one-on-one interviews, class observations, and each participant's narratives, which were analyzed qualitatively.

The bureaucratic position was adapted from the efficiency of industry which used
reward and punishment with their labor force to increase production and
efficiency (Kliebard, 1986). In this industrial efficiency model, students were
asked to ...